Training Background
Is an international standard in the field of quality management systems. An institution / organization that has received ISO accreditation (recognition from other independent parties), can be said to have met international requirements in terms of the product / service quality management system it produces.
Training Objectives
ISO 9001:2015 training aims to help companies and trainees understand the requirements of the ISO 9001:2015, in preparation for ISO 9001:2015 Certification.
Training Method
Lectures (Presentations), Discussions, Examples of implementing each requirement and workshops.
Certification Benefits
Internal
Improvement of companies / organizations, including :
- Increase customer satisfaction
- More effective process control
- Improve quality
- Cost reduction (Scrap, Rework, etc)
- Improve sales / profit
- Encouraging the improvement of the quality of human resources
External
- Fulfillment of market / customer requirements
- Marketing tools
- A tool for measuring customer satisfaction and loyalty
Training material
| Num | Title of Material | Material Outline |
|---|---|---|
| 1 | Definition of ISO 9001:2015 |
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| 2 | ISO 9001:2015 requirements | Explanation of the understanding of each clause in ISO 9001:2015 :
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| 3 | ISO 9001:2015 Documented documentation / information system |
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| 4 | Stages, Design methods and Implementation of ISO 9001:2015 |
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